Contact

Have a question or want more information about AmeriHealth Caritas North Carolina? Use the contact information below to get in touch.

Help in other languages

We provide no-cost aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, accessible electronic formats, other formats).

We also provide no-cost language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact AmeriHealth Caritas North Carolina 24 hours a day, seven days a week at:

  • Member Services: 1-855-375-8811 (TTY 1-866-209-6421)

Members

If you have a question about your benefits, check your Member Handbook (PDF).

By email

If you can't find an answer in your Member Handbook (PDF), send us a secure email through our secure contact form.

If you would like general information about a health care topic, you are welcome to email the Nurse Call Line. They will call you back within 24 hours.