Behavioral Health Care
Join us!
Join us at our virtual forum Opens a new window to engage with plan leadership to discuss operational and administrative activities. The goal of our time is to get to know each other, share tips and tricks to make your job easier and ultimately work together to improve behavioral health outcomes for our members.
Each lunchtime session will include important information related to credentialing, care management, HEDIS priorities, billing functions and more. We will also offer a Provider Spotlight to highlight best practices and encourage patient collaboration.
- Thursday, January 9, 2025
- Thursday, April 10, 2025
- Thursday, July 10, 2025
- Thursday, October 9, 2025
Each session is from noon to 1 p.m. ET.
Zoom webinar trainings
Visit our Provider Training webpage for features offered throughout the year.
Behavioral health training
- Anxiety Disorders: Behavioral Health Training Opens a new window
- Attention Deficit Hyperactivity Disorder: Behavioral Health Training Opens a new window
- Depression: Behavioral Health Training Opens a new window
- Opioid Use Disorder: Behavioral Health Training Opens a new window
- Self-care Burnout Prevention Workshop (PDF) Opens a new window
Member and provider support
Members with mental health and substance use disorders often experience physical health conditions that complicate the treatment and diagnosis of both behavioral and physical health conditions. Here are some additional resources to help coordinate care for members with behavioral and physical health conditions:
- Behavioral Health Provider Network Webinar — Quarterly Opens a new window
- Behavioral Health Provider Toolkit (PDF) Opens a new window
- Care Managers Opens a new window
- Integrated Care — Population Health Program Opens a new window
- Substance use disorder treatment Opens a new window
- Trauma-informed care Opens a new window
Mental health and substance use disorder services and guidance
- Covered services
- Crisis Services Guide (PDF)
- Early and Periodic Screening, Diagnostic and Treatment (EPSDT)
- PerformPlus® True Care — Behavioral Health Providers (PDF)
- Prior authorizations
- Utilization Management Guide (PDF)
Pharmacy benefits and guidance
Most behavioral health medications do not require prior authorization. Providers should check the Preferred Drug List (PDL) Opens a new window before prescribing medications. For questions, call the PerformRxSM Pharmacy Provider Call Center at 1-800-555-5690.